Warehouse Operative

Customer Service AdvisorLocation: Darlington, DL1 4YBPay Rates: £13.95 per hour Contract: Temporary contract until 30th June 2026Start Date: MarchHours: Monday-Friday, 37.5 hours (shifts between 08:00-18:00)Training: Full training provided We're looking for motivated and customer‑focused individuals to join our clients service team supporting BT Business. If you enjoy problem‑solving, delivering exceptional service, and working in a fast‑paced environment, this is an excellent opportunity to develop your skills with full training and great career prospects.What you will be doingYou will play a key role in delivering a first‑class experience to business customers by:<ul><li>Handling all customer interactions via phone, email, and webchat within agreed service levels.</li><li>Processing requests for new or additional services accurately and efficiently - aiming to "get it right first time".</li><li>Taking ownership of each customer interaction and representing BT professionally.</li><li>Meeting personal performance targets including activity levels, schedule adherence, and accuracy.</li><li>Interpreting customer contracts and applying this understanding to day‑to‑day requests.</li><li>Building strong relationships with internal and external stakeholders.</li><li>Being flexible to cross‑train across different service areas as required.</li><li>Supporting the wider team with additional tasks when needed.</li></ul>What skills you'll need<ul><li>Ability to thrive in a dynamic, fast-paced environment.</li><li>Clear and professional communication skills (written and verbal).</li><li>Strong problem‑solving, questioning, and diagnostic abilities.</li><li>Excellent attention to detail and active listening skills.</li><li>Ability to build and maintain working relationships across the business.</li><li>Understanding of customer contracts and service expectations.</li><li>Confidence in decision‑making within policy, process, and business rules.</li><li>Solid business knowledge of tariffs, services, devices, and processes (or willingness to learn).</li></ul>Experience We're looking for someone with proven experience in a customer‑facing role, ideally in a service‑driven environment. You should also have:<ul><li>Confidence working independently and making informed decisions.</li><li>Ability to adapt quickly to change and promote new products/services.</li><li>Experience building effective internal and external networks.</li><li>Awareness of BT propositions and systems (desirable).</li><li>High level of PC competency.</li><li>A positive, "can‑do" attitude and a commitment to delivering excellent service.</li></ul>Rewards &amp; Benefits<ul><li>Competitive pay (plus overtime opportunities)</li><li>Full paid training</li><li>Career development pathways</li><li>Access to the Blue Arrow Training Portal</li><li>Auto‑enrolment pension scheme</li><li>28 days paid holiday</li></ul>We are proud to be an inclusive employer. We welcome applications from all backgrounds, communities, and experiences. We're committed to building a team that reflects the diversity of the society we serve.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service

Labourer needed!* Salary: £13.68ph* Location: Depot, DL1* Hours: Monday - Friday 8am - 4pm * Till April 2026 ****Full UK Driving Licence required**** We are looking for a reliable labourer to support the Voids team with a variety of hands-on tasks in housing properties The role includes collecting and moving materials, disposing of waste, removing fixtures and fittings, filling holes, and assisting with general tasks. The ideal candidate will be hardworking, safety‑conscious, and able to follow instructions to ensure work is completed to a high standard.Apply today!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Labourer

We are recruiting experienced Cleaners to work across schools and contract catering units in Durham and surrounding areas. If you take pride in maintaining high cleaning standards and enjoy working independently, we'd love to hear from you. Working Hours· Days: Monday to Friday· Shift times between: 05:00 - 19:00· (Exact shift times vary by site)Pay Rate· £12.21 per hour What We're Looking ForWe are seeking reliable, detail‑focused individuals who can demonstrate:· Minimum 1 year of cleaning experience, using a variety of cleaning products and equipment· Knowledge and understanding of COSHH regulations· Strong attention to detail, reliability, and punctuality· Ability to meet deadlines and work efficiently with minimal supervision· A positive attitude and ability to work well as part of a team· Basic Health &amp; Safety awareness Role Responsibilities· Cleaning designated areas to a high standard· Safely using chemicals and equipment in accordance with COSHH guidelines· Maintaining hygiene standards suitable for school and catering environments· Correct storage and care of cleaning materials and equipment Interested?If this role sounds right for you, please apply to this advert, and a member of our team will be in touch. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Cleaner

About the Role:We are currently recruiting for a Forklift Driver in Newton Aycliffe on a temp to perm basisThe successful candidate must hold either a Counterbalance or Reach forklift truck licence. In‑house certificates may be considered in certain circumstances, depending on experienceDue to the requirements of the role, we are only able to consider candidates who hold a full UK driving licence and are 25 years of age or older, in line with insurance criteria<hr style="text-align: center;" /> Key Responsibilities:· Operate Counterbalance and Reach FLT trucks safely and efficiently· Handball products and support manual handling tasks as required· Pick and pack orders accurately in line with customer requirements· Assist with inventory checks, stock rotation, and cycle counting· Complete all necessary paperwork and maintain accurate records· Use warehouse systems to log stock data and process orders· Maintain high housekeeping standards, ensuring a clean and safe working environment Pay Rate:· £12.21phWorking Hours:· Mon-Thurs 8:30am-4:30pm· Fri 8:30am-3:30pm· 36.5hrs per week Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Forklift Driver

About the Role:We are currently recruiting for a Warehouse Operative for our client based in the Billingham areaTo be considered for the role, you should have previous experience within a fact paced environment and be comfortable to handball products up to 20kg on a regular basis. Key Responsibilities:· Receive, check and process incoming stock and materials· Pick, pack and prepare customer orders accurately· Load and unload deliveries safely and efficiently· Conduct regular stock checks and report discrepancies· Follow all health &amp; safety guidelines and working practices· General housekeeping duties including recycling cardboard boxes etc· Work collaboratively with team members to meet daily targets and deadlines Pay Rate:· £12.21ph Working Hours:· Mon-Fri· 8am-4pm, some flexibility may be required to suit business demand· Full time only, students will not be accepted How to Apply:To apply, please attach your CV to this advert. A member of our recruitment team will be in touch shortly to discuss next stepsBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Warehouse Operative

Customer Service

Labourer

Cleaner

Forklift Driver

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