Class 1 - Nights

Call Handler Location - Swadlincote Pay - £12.58 Hours - Flexible Hours Monday - Friday day time shifts 9-5 8-4.30 9.30-5.30 10-6 you can stick to one shift Are you seeking an opportunity to work with a rewarding &amp; growing company, that puts its patients &amp; people first. A leading provider of homecare is looking to add to its bookings team with immediate positions Customer focus If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Call Handler. Your natural telephone manner and people skills will be highly valued by your customers, team mates and manager in this role. General skills You will have: The ability to make outbound follow up calls to expectant patients - it is important to note that these are not cold calls of any sort, they are follow up calls to patients who are waiting to be booked in for an appointment. The ability to work unsupervised and deliver quality work across multiple tasks within required deadlines Excellent communication - oral and written and a good telephone manner Excellent listening skills An ability to be empathetic to the customer Have a natural desire and passion to help customers and come to an efficient resolution with an ownership of the customer's problem Ability to work between multiple operating systems Basic computer literacy and keyboard skills A good knowledge of basic Microsoft Word, Excel and familiarity with using the internet Personal traits As a Call Handler you will be: Efficient and accurate in your work Positive and approachable in your manner A good team player Enthusiasm to develop your skills and knowledge Adaptable to change and willing to embrace new ideas and processes Main Duties/Responsibilities In this role you will: - Complete telephony, digital and admin-based tasks to service customer queries - Making outbound calls to patient listings, booking them in for appointments. - Provide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working in - Ensure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all times As a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impression -Build long-lasting professional relationships with customers that will exceed their expectations and you will demonstrate this in managing both inbound and/or outbound customer queries -Take ownership of customer problems, solving them at first point of contact and escalate when required -Complete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your day -Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues -Attend meetings with your team members and supervisor Qualifications/Licences/Certifications/Experience No formal qualifications or certificates required Basic Maths, English and computer skills are required Desirable: Customer service experience, face-to-face or over the phone in any capacity. Customer focus So, if you're ready to be the first point of contact for our customers, and have the ability to help them no matter what the issue, then apply with us today. Full CV'S with relevant work experience will be reviewed against the skill requirements of this vacancy, we will approach to make an initial screening call within 48 business hours of your application. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Call Handler

Do you hold a Class 2 Licence? Are you looking for regular, ongoing work? We have a great opportunity supporting a local haulage firm that specializes in Pallet Network Logistics. Location; DE55 4BR Shifts: Monday to Friday 07:00 - Finish Occasional Saturdays OT available Rates £15.25 PH + Holiday accrual The role - Delivering / collection of pallets around Derbyshire / Nottingham - Use of Pump truck &amp; Trail - lift - Load securing and scanning of deliveries - Communication with transport teams Must Have - Full UK HGV Licence, Digi &amp; CPC - 12 x Months HGV experience - Over 21 for insurance To apply Follow the link to register or alternatively TEXT - HGV - 07881 33336 CALL - 01283 537660Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

HGV 2 - Multidrop

HGV 2 - Store deliveries *Assesments from WC.12.05.2025 * 3 months minimum driving experience required Location - Nottingham Exciting opportunity has arisen to work for our National client, this will be ongoing work. Pay Rates Monday to Friday- £15:50 PH Saturdays - £17.00 PH Sunday &amp; BH - £18.00 Shifts start at 03:00 am The work requires you to load and unload the bread trays at base and on deliveries at customers. New fleet of vehicles and friendly team onsite Regular ongoing work Weekly Pay Current CPC &amp; Digicard required. Driving assessment is carried out onsite prior to starting. This is a great opportunity for the right drivers to join our successful driving team.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Class 2 - Multidrop

Do you hold a Class 1 Licence? Are you looking for regular, ongoing work? We have a great opportunity supporting a local haulage firm that specializes in Pallet Network Logistics. Location; DE55 4BR Shifts: Monday to Friday 07:00 - Finish Occasional Saturdays OT available Rates £16.25 PH + Holiday accrual The role - Delivering / collection of pallets around Derbyshire / Nottingham - Use of Pump truck &amp; Trail - lift as required - Load securing and scanning of deliveries - Communication with transport teams Must Have - Full UK HGV Licence, Digi &amp; CPC - 12 x Months HGV experience - Over 21 for insurance To apply Follow the link to register or alternatively TEXT - HGV - 07881 33336 CALL - 01283 537660Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Class 1 - General Haulage

Do you hold a Class 1 Licence? Are you looking for regular, ongoing work? We have a great opportunity supporting a local haulage firm that specialise in Pallet Network Logistics. Location; DE55 4BR Shifts: Monday to Friday 18:00 - Finish Rates £17.00 PH + Holiday accrual The role - Hub Trunking with DD trailers - Load securing and H&amp;S - Communication with transport teams Must Have - Full UK HGV Licence, Digi &amp; CPC - 12 x Months HGV experience - Over 21 for insurance To apply Follow the link to register or alternatively TEXT - HGV - 07881 33336 CALL - 01283 537660Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Class 1 - Nights

Call Handler

HGV 2 - Multidrop

Class 2 - Multidrop

Class 1 - General Haulage

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