Waste Operations Supervisor

We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Ballymena as a full-time Administrator / Case Worker (telephony). This is a long-term temporary opportunity. Our client is Northern Ireland's Leading Public Sector Employer. Start Date: 26/01/2025 Administrator Pay Rate: £13.75 Benefits working with NICS:<ul><li style="font-weight: 400;">On the job training provided</li><li style="font-weight: 400;">Long term opportunity - 51 weeks with possibility of extension</li><li style="font-weight: 400;">No experience required</li><li style="font-weight: 400;">Gain valuable skills and progress your career</li><li style="font-weight: 400;">Diverse and inclusive employer with active social mobility policies </li></ul> Administrator hours of work:<ul><li style="font-weight: 400;">Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm.</li></ul> About the Administrator role:<table width="652"><tbody><tr><td colspan="5" width="652">Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role will focus on delivering full services for State Pension telephony and full training will be provided. Main duties and essential skills may include, while not limited to: Excellent customer service skills; Strong call-handling attributes; Effective verbal and written communication skills; Ability to build rapport with colleagues and customers; Ability to work within and contribute to a team environment; Ability to work accurately withing specific deadlines and to achieve relevant targets; Basic IT skills/ computer literacy with an aptitude for learning new systems; Organised with good time management skills; Excellent interpersonal skills; Excellent work ethic with desire to personally develop; and Excellent attendance and time keeping. These roles are full-time, office based. Working from home may become available in the future. ***NO LEAVE WILL BE GRANTED BEFORE TRAINING IS COMPLETED ON 19.9.25***</td></tr></tbody></table> We're looking for... <ul><li style="font-weight: 400;">Effective call handling skills and excellent interpersonal skills</li><li style="font-weight: 400;">Good verbal and written communication skills</li><li style="font-weight: 400;">Ability to build rapport with colleagues and customers</li><li style="font-weight: 400;">Ability to work accurately within set deadlines and to achieve targets</li><li style="font-weight: 400;">Basic IT skills / computer literacy with an aptitude for learning new systems</li><li style="font-weight: 400;">Organised with good time management skill</li></ul> The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our strength. Applications are encouraged and welcomed from all backgrounds and communities, and all characteristics. **No experience needed - just 5 GCSE grades C or above required (including English &amp; Maths)****An AccessNI will be required** Interested? Click apply now to join our admin team! RecCoBelfast

Admin Officer - Ballymena

IT Service AnalystBelfast37 hours Monday to Friday£16.37 per hour MAIN PURPOSEThe IT Service Desk Analyst will assist the IT Service desk Team Lead in ensuring that IT Service management processes are aligned with the IT service requirements of the organisation.Ensure that IT Service processes are implemented and operated across the organisation.Promote the adoption of ITIL principles within the IT Department.The IT Service Desk Analyst will play a major part in the team, working independentlyKey Responsibilities<ol><li>Assist the IT Service desk Team Lead by ensuring they follow service processes as defined and implemented across the organisation.</li></ol><ol><li>Adopt ITIL principles within the IT Department and ensure all processes are adhered to.</li></ol><ol start="3"><li>Working under the management of the IT Service desk Team Lead, ensure the operation of service and processes is followed, in line with ITIL principles including:</li></ol><ul><li>Incident Management</li><li>Service Request Management</li><li>Problem Management</li><li>Change Management</li><li>Contract/SLA Management</li><li>IT related procurement</li><li>IT Asset Management</li><li>IT Service reporting</li><li>Continual Service Improvement</li></ul><ol start="4"><li>Engage in knowledge share/ transfer, providing support and guidance within the IT Service desk Team.</li></ol><ol start="5"><li>Proactively take ownership and accountability of own responsibilities and deadlines in line with service and processes outline within the IT Service desk Team.</li></ol><ol start="6"><li>Actively assist IT Service desk Team Lead, to ensure an excellent, effective and efficient customer service experience.</li></ol>Essential CriteriaApplicants must provide evidence by the closing date for application that they meet the following essential criteria:Can demonstrate:<ol><li>Can demonstrate at least 2 years' relevant experience within the last 4 years working in an IT Service Desk environment.</li></ol><ol start="2"><li>Demonstrate their experience of the following management lifecycles.</li><li>Incident Management</li><li>Service Request Management</li></ol><ul><li>SLA Management</li></ul><ol start="3"><li>Excellent troubleshooting skills.</li><li>A strong focus on customer service and a history of excellent client relations.</li></ol><ol start="5"><li>Ability to build strong relationships with customers and colleagues.</li></ol><ol start="6"><li>Must demonstrate (Assessed at Interview):</li></ol><ul><li>Possess strong MS Office skills.</li><li>Ability to manage own time and work accurately under pressure to meet deadlines</li><li>Excellent planning and organisational skills.</li><li>Excellent attention to detail.</li><li>Effective oral and written communication skills.</li><li>Excellent interpersonal, influencing and communication skills.</li><li>Excellent customer service and stakeholder management skills.</li><li>Strong analytical and problem-solving skills.</li></ul>Successful candidates will be expected to obtain and/or maintain ITIL foundation certification once in post. Candidates may also be assessed against the relevant section of the NIHE Behavioural Framework.Desirable<ol><li>Possess a relevant HND or equivalent in an ICT qualification</li></ol>To apply send cv via link by 5pm on 15th December.

IT Service Analyst

Payroll and Employee Benefits ManagerBelfast 37 hours a week £22.65 per hourNature of Post: To manage a small team providing:- an efficient and effective payroll service to 3,000+ employees- processing and monitoring Travel claims- ensuring that all HMRC employment related requirements are met.-overseeing payment of staffing agencies Main Duties<ol><li>Plan, manage and organise the day to day operation of the Payroll section to ensure all transactions are processed within organisational timescales and procedures.</li></ol><ol start="2"><li>Be fully conversant with all aspects of payroll and ensure that there are sufficient staff trained in all tasks to ensure that any staff absences will not impact on delivery of the payroll service. </li><li>Direct and guide staff to reconcile and effectively control the Payroll related accounts within the General Ledger on a monthly basis. </li><li>Ensure that all deductions, both statutory and non-statutory are accurately deducted from salary and paid in a timely manner. Control, monitor and authorise the transfer of funds, advising Financial Planning of funding requirements.</li></ol><ol start="5"><li>In conjunction with HR, ensure that sound procedures exist for new starts and leavers minimising under/over payments. Ensure that all overpayments are identified and Accounts Receivable notified in a timely manner. </li><li>Actively participate in the development, enhancement and/or replacement of the Payroll &amp; Expenses systems, liaising with other divisions as required. </li><li>Ensure that all Payroll returns to Inland Revenue, NILGOSC and other bodies are made in a timely fashion. </li><li>Ensure records are maintained to provide confidence that the correct authorisation of payments, accountability and probity of Payroll financial transactions has taken place.</li></ol><ol start="9"><li>Ensure that all HMRC employment related requirements are met including PSA's, P11D's, salary sacrifice schemes.</li></ol><ol start="10"><li>Ensure that appropriate controls are in operation to ensure that Travel claims paid meet all policy, taxation and financial control requirements.</li></ol><ol start="11"><li>Ensure that payments for staff agencies are processed in a timely and accurate manner, </li><li>Provide year end information to Financial Accounting as required. </li><li>Ensure that staff queries are addressed and resolved in a timely manner reflecting the high level of customer service expected from Payroll Staff. </li><li>Identify business improvements with the aim of enhancing the performance of the section. </li><li>Ensure that all relevant procedures are documented.</li></ol><ol start="16"><li>Develop KPI's for the section and a system for monitoring them, including a monthly report to the Shared Services Manager &amp; the Assistant Director - Financial Support Services.</li></ol><ol start="17"><li>Represent the Finance division on internal committees and working groups, and external groups, as assigned by the Shared Services Manager. </li><li>Deputise for the Payments Manager / Income Managers as required.</li></ol><ol start="19"><li>Maintain effective systems to fulfil the requirements of legislation, accounting standards, Board policy and financial control. This will involve reaction to, and anticipation of, changes in legislation and policy. </li><li>Manage section staff and provide suitable arrangements for training, motivation, and discipline and performance assessment. </li><li>Assist with ad hoc investigations and reports, while ensuring that regular reports are produced and circulated in a timely manner. </li><li>Ensure that appropriate risk management, business continuity, business contingency and system security documentation is in place for relevant area of responsibility. </li><li>Such other duties as may arise from time to time and are identified by the Shared Services Manager.</li></ol><ol start="24"><li>Specify and/or develop reports as required. (Reporting tool currently BO Webi)</li></ol>RequirementsCandidates should have a recognised qualification in UK payroll accredited by the Chartered Institute of Payroll Professionals, relevant degree or equivalent<ul><li>All the candidates must have a minimum of three years managing a Payroll function</li></ul> Or<ul><li>Candidates without the above qualifications but with a minimum of five years experience managing a Payroll function will be considered</li></ul>In addition, candidates must also demonstrate the following in their application and at interview:<ul><li>excellent technical payroll skills including sound knowledge of gross-to-net calculations, PAYE, National Insurance, SMP, SPP, SSP etc and up-to-date legislation knowledge.</li></ul>- Sound book-keeping skills and knowledge of accounting techniques.<ul><li>Experience in computerised payroll systems and the use of MS Office, especially Excel.</li></ul>- Experience of PSA's, P11D's, Salary Sacrifice schemes, HMRC Expenses taxation &amp; exemptions.<ul><li>Experience of working as part of a structured team with good interpersonal skills to interact with staff at all levels.</li></ul>To apply send cv via link by 5pm on 16th December.

Payroll and Employee Benefits Manager

ICT TechnicianBelfast BT837.5 hours a week Job Summary: The post holder will be responsible for the support and delivery of an extensive range of Information Technology (IT) Systems within NIAS. As a member of the IT Team, he/she will provide support and assistance for the implementation, operation and improvement of the Trust's IT Systems and Services.The Post Holder will be a member of a team that is responsible, through the Trusts ICT Manager, for the, managing and resolving incidents as they arise on the Trusts ICT Infrastructure, ICT Systems, remote access solutions and telephone systems. KEY DUTIES / RESPONSIBILITIES <ol><li>In conjunction with the IT Manager and Assistant Director ICT, develop and implement the Trust's IT strategy and related policies in conjunction, to ensure the delivery of effective and efficient IT and Radio/Telephony Services to allow the Trust to achieve its objectives."</li></ol> <ol><li>Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems within NIAS ensuring that assigned faults are managed in accordance with Trust policies and procedures.</li></ol> <ol><li>Undertake routine maintenance and fault analysis, diagnosis and resolution for the full range of IT and Telephony Services in use within NIAS</li></ol> <ol><li>Provide Primary Frontline support for all of the Hardware and Software used by both of the Trust's Control Rooms and all associated services;</li></ol> <ol><li>Maintain and develop Active Directory and Email accounts across NIAS as directed by ICT Manager.</li></ol> <ol><li>Maintain and develop the AVAYA VOIP telephone System and all associated hardware as directed by ICT Manager.</li></ol>ESSENTIAL CRITERIACriteria University Degree or a recognised equivalent professional qualification in an Information Communication and Technology (ICT) discipline and a minimum of 1 years' experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches ORHND or recognised equivalent professional qualification in an Information Communication Technology (ICT) discipline and a minimum of 2 years' experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches OR A minimum of 4 years' experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches.Experience <ol><li>Working knowledge and experience of Microsoft desktop application software and Windows operating systems.</li></ol> <ol start="2"><li>Practical experience of administrating and supporting an IT Network, including the troubleshooting and configuration of devices such as Hubs, Switches and Routers</li></ol> <ol start="3"><li>Hold a current full driving licence and/or * have access to a form of transport which will permit the applicant to meet the post requirements in full.</li></ol>*Relates to any individual who has declared that they have a disability, which debars them from driving. <ol start="4"><li>Working knowledge and experience of Help Desk Management Systems.</li></ol> Working knowledge and experience of Intranet/Internet Portal <ol><li>Systems and Technologies.</li></ol> <ol start="2"><li>Applicants will be required to participate in the IT on call rota.</li></ol> <ol start="3"><li>Must have good interpersonal skills with the ability to communicate with users at all levels.</li></ol> <ol start="4"><li>Must be capable of clearly interpreting complex technical data and providing detailed advice to both users and commercial suppliers of IT Systems.</li></ol> <ol start="5"><li>Must be capable of working alone and as part of a team.</li></ol>Must be capable of planning and prioritising workload effectivelyQualifications/ RegistrationUniversity Degree or a recognised equivalent professional qualification in an Information Communication and Technology (ICT) discipline and a minimum of 1 years' experienceOtherHold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the postTo apply send cv via link by Friday 15th December

ICT Technician

<div><h3>Waste Operations Supervisor</h3>Location: Carrickfergus Hours: 37 hours per week (flexibility required for weekends, evenings, and public holidays) Contract: Immediate start, 6-month initial contract Pay Rate: £20.66 per hour<hr /><h4>Role Overview</h4>We are seeking a highly motivated Waste Operations Supervisor to oversee the day-to-day delivery of waste and cleansing services. This includes refuse collection, commercial waste, kerbside recycling, street cleansing, bulky collections, deliveries, public conveniences, and other cleaning operations.<hr /><h4>Key Responsibilities</h4><ul><li>Manage daily operational delivery of waste and cleansing services.</li><li>Schedule workloads, allocate tasks, monitor progress, and report on efficiencies.</li><li>Ensure compliance with statutory and legislative requirements, promoting safety and good governance.</li><li>Support technical development of Waste Services, including fleet management and recycling initiatives.</li><li>Liaise with Transport Management to maintain vehicles and plant.</li><li>Organize staff training for vehicles, plant, and equipment; identify training needs.</li><li>Handle cash for collected monies as required.</li><li>Prepare reports for the Operations Manager and assist in service delivery improvements.</li><li>Develop risk assessments, Safe Systems of Work, and investigate incidents where necessary.</li><li>Deliver Toolbox Talks and ensure staff understanding and compliance.</li></ul><hr /><h4>Essential Criteria</h4>Applicants must clearly demonstrate the following on their CV:<ul><li>Qualifications: Degree level in a relevant discipline (e.g., Management Practice or Environmental Service).</li><li>Experience:<ul><li>Two years' experience managing an operational service delivering successful outcomes (or four years if no degree).</li><li>At least one year (or four years if no degree) in:<ul><li>Operational supervision in a waste environment.</li><li>Successful supervision of operational staff.</li><li>Achieving improvements in a functional area.</li></ul></li></ul></li><li>Understanding of key issues impacting waste service delivery.</li><li>Knowledge of local government operations and political context.</li><li>Full UK driving licence and access to a vehicle.</li></ul>RecCoLisburn</div>

Waste Operations Supervisor

Admin Officer - Ballymena

IT Service Analyst

Payroll and Employee Benefits...

ICT Technician

Job Details

Waste Operations Supervisor

Role Overview

Key Responsibilities

Essential Criteria

Apply now

Share this job

Jobs

Recruitment Solutions

Become a Recruitment Superhero

Company

Corporate Governance