At Capita, you have the opportunity to work at a large professional services company that offers a stimulating environment, vibrant culture, and considerable support. Learn more about Capita's collaborative and inclusive culture and browse the latest jobs.

Working with Capita

Capita has been solving client problems, increasing productivity and improving customer and public services for more than 30 years.
Working across the public and private sectors including local and central government, education, transport, health, emergency services, retail, telecoms, pensions, and insurances to name but a few, Capita are at the forefront of their industry.
Capita combine talent, creativity, software, and innovation with sector knowledge, skills and expertise to ensure their clients are ahead of change, sharper than competitors and more efficient than ever.&nbsp; Blue Arrow have supported Capita with their temporary recruitment for over 15 years. Providing new team members with the opportunity to drive change across a range of projects and disciplines, from <a href="https://www.bluearrow.co.uk/featured-employers/working-with-capita/customer-service-advisor-job-description">customer service advisors</a> to data entry specialists, <a href="https://www.bluearrow.co.uk/featured-employers/working-with-capita/administrator-job-description">administration support</a>&nbsp;to <a href="https://www.bluearrow.co.uk/featured-employers/working-with-capita/case-handler-job-description">case handlers</a>, not only bringing value to Capita&rsquo;s clients but also to the candidates' own.

Meet Princess, one of our specialist Blue Arrow recruiters, who tells us why Capita is a great place to work.

Why Capita is a Great Place to Work?

text-black

We are currently working with a large Public Sector body in recruiting for an Admin Officer based in Newforge.Main DutiesResponsibilities include but not limited to invoice processing, staff expense processing, responding to customer email queries &amp; answering customer telephone queries, some AR workExperience At least 1 years experience in a finance/admin role is essential. £12.59 per hourMonday - FridayWeekly pay

 Admin Officer

Role: Team Leader - Document Management Role Work Location: 7 Balby Carr Bank, Doncaster , DN4 8DH Start date - 06/01/2025 - end date 30/06/2025 £13.33 per hour, 7.5 hrs per day - 37.5 hrs per week. Full time Monday to Friday, excl. public holidays. 8am - 4pm shift. Warehouse environment, manual handling and physical ability. OVERVIEW OF ROLE: Play a lead role in the workflow management and staff supervision for the CIC records management operation. Manage throughput to ensure best practices are adhered to and that technologies are utilised to provide the highest level of customer service and business benefit. Work closely with the management team to provide effective support to both clients and suppliers as well as the operational staff within CIC KEY TASKS: Mentor to the operational team Oversee direct communications with clients and Capita internal communication Provide personal development to the team in a live working environment Share lessons learnt over past years to align and where possible enhance the current service levels Have full awareness and understanding of specifications and SLAs for each client utilising CIC services Effectively review, prioritise and manage workflow and resource planning within the team to fulfil SLA requirements. Distribute and delegate tasks across the team taking appropriate skill sets of staff into consideration Liaise with customers to facilitate effective processing, highlighting and suggesting solutions to any obstacles that may affect the completion of work within the required SLAs. Inform the Operations Manager in a timely manner if any issues arise that may affect the completion of tasks and/or have an impact on the SLAs. Ensure that all statistical information is accurately logged and maintained on a daily basis. Collated information to be provided in agreed format to the Operations Manager in good time for notified month end cut-off dates Attend and contribute to senior management team meetings giving feedback and suggestions to resolve operational issues and enhance overall service delivery and two-way communication Actively seek ongoing professional and self-development by suggesting and implementing processes for continual improvement and offering solutions to issues as they arise. Ensure that the team area is kept clean and tidy and free from any potential hazards, ensuring all Health and Safety procedures are adhered to. Undertake any other ad hoc duties as determined by the needs of the business. Contribute towards continued certification of existing and any new quality standards Conduct Team Brief's on a fortnightly basis to share business and operational communications. FLT trained an advantage. Please let me know if you have a Counterbalance FLT Licence. If you have what we are looking for could you, please forward me your C.V. Thank you.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Warehouse Team Leader

School Caretaker Start Date : January 2025 Salary: £27,507The school is seeking an experienced and reliable Caretaker to join its friendly team. The duties are varied, including site security, responding to emergency requests, and undertaking a range of maintenance tasks. The ideal candidate will have previous maintenance experience, ideally in a school or hotel environment, and will be proactive and trustworthy. A current driving licence is required.Part of this role involves covering as a relief Caretaker for up to 25 days a year, working the shift pattern of the Residential Caretaker, including on-call overnight shifts. Onsite accommodation will be provided during these shifts. Main Duties * To carry out any minor maintenance tasks as directed by your manager, or that have been reported through the school system * To act as out-of-hours site security * To carry out the school 'lock up', including locking doors and windows, security inspections, and perimeter walks * To liaise with house staff about maintenance issues in the boarding houses * To assist with the set-up of events when required *To ensure that health and safety standards are maintained at all times Benefits Include * 25 days annual leave * Free lunch and dinner while on duty * Generous employer Pension Scheme * Access to an Employee Assistance ProgrammeIf you are interested in the role please call Giles on 01635 34949Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

School Caretaker

We have received a Team Leader - Document Management Role Work Location: 7 Balby Carr Bank, Doncaster , DN4 8DH Start date - 06/01/2025 - end date 30/06/2025 £13.33 per hour - 7.5 hrs per day - 37.5 hrs per week. Full time Monday to Friday, excl. public holidays. 8am - 4pm shift. Warehouse environment, manual handling and physical ability. FLT trained an advantage. Please let me know if you have a Counterbalance FLT Licence. OVERVIEW OF ROLE: Play a lead role in the workflow management and staff supervision for the CIC records management operation. Manage throughput to ensure best practices are adhered to and that technologies are utilised to provide the highest level of customer service and business benefit. Work closely with the management team to provide effective support to both clients and suppliers as well as the operational staff within CIC KEY TASKS: Mentor to the operational team Oversee direct communications with clients and Capita internal communication Provide personal development to the team in a live working environment Share lessons learnt over past years to align and where possible enhance the current service levels Have full awareness and understanding of specifications and SLAs for each client utilising CIC services Effectively review, prioritise and manage workflow and resource planning within the team to fulfil SLA requirements. Distribute and delegate tasks across the team taking appropriate skill sets of staff into consideration Liaise with customers to facilitate effective processing, highlighting and suggesting solutions to any obstacles that may affect the completion of work within the required SLAs. Inform the Operations Manager in a timely manner if any issues arise that may affect the completion of tasks and/or have an impact on the SLAs. Ensure that all statistical information is accurately logged and maintained on a daily basis. Collated information to be provided in agreed format to the Operations Manager in good time for notified month end cut-off dates Attend and contribute to senior management team meetings giving feedback and suggestions to resolve operational issues and enhance overall service delivery and two-way communication Actively seek ongoing professional and self-development by suggesting and implementing processes for continual improvement and offering solutions to issues as they arise. Ensure that the team area is kept clean and tidy and free from any potential hazards, ensuring all Health and Safety procedures are adhered to. Undertake any other ad hoc duties as determined by the needs of the business. Contribute towards continued certification of existing and any new quality standards Conduct Team Brief's on a fortnightly basis to share business and operational communications. If you have what we are looking for could you, please forward me your C.V. Thank you.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Team Leader - Document Management

JOB TITLE Customer Service Agent ACCOUNTABLE TO Team Leader - Intervention Archives Location: Prologis Park, Coventry, CV6 4BUCoventry JOB PURPOSE To receive incoming calls and emails regarding Interventions. To receive and process requests for files/ documents which may be held in the SRA's intervention Archive. KEY RESPONSIBILITIES * Handle incoming telephone calls and emails from clients and solicitors, provide updates on cases and explain actions needed and reasons why. * Identifying Client needs, providing solutions and managing client expectations. * Escalating customer issues with management when required. * Receive, assess and acknowledge incoming documentation and direct appropriately. * Updating In House databases with accurate and up to date information. * Link incoming documents to existing applications and update records * Interrogate databases and spreadsheets to locate information regarding interventions, requests and files and documents. * Taking responsibility for chasing information and keeping clients updated. * Support the intervention process. * Ensure all aspects of confidentiality are strictly observed. * Ability to comply with Health &amp; Safety instructions and guidance. * Provide support as and when required to the Team Leader including any other tasks which will be in line with customer and business needs. * Ensure all responsibilities to be carried out in line with local and company guidelines. KEY SKILLS &amp; QUALIFICATIONS * GCSE Maths and English * Good knowledge of MS office and a working knowledge of general IT systems * Excellent communication skills both oral and written with the ability to communicate at all levels. * Excellent Listening Skills and the ability to manage calls in a timely and effective manner. * Excellent customer service skills - the ability to effectively communicate clearly with demanding customers. * Excellent attention to detail with the ability to work accurately under pressure and "right first time" approach. * Excellent organisational skills, ability to prioritise work and multi-task. * Ability to work to tight deadlines. * Ability to follow processes and procedures. * Ability to work with minimal supervision on routine matters but recognise when escalation or further guidance is needed. * Ability to work as part of a team. * Ability to work flexibly in a changing environment with a "can do" attitude with all tasks in line with customer and business requirements. * Experience of manual handling.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Agent

Looking for Immediate work? Can you get to WIDNES? Already working in a cleaning role? Can you work Monday - Fri 3pm-6pm? Call 0151 227 4400 to chat with Jen You will already have worked as a cleaner previously and be someone that is particular about attention to detail in a cleaning capacity. Our school is a secondary school, located near to Hough Green and Cronton at the top end of Widnes., The school is located on a main road, close to public transport links. Working in a large Secondary School located near Hough Green, Widnes, This is a perfect opportunity for someone looking to work in a showcase their cleaning skills and work in a School rated 'Outstanding' by Ofsted! As part of our in-house cleaning team we are looking for the following areas within the school to be given your care &amp; attention to ensure pupils are greeted with a crisp, clean and well maintained environment You will be cleaning within the following areas of the school * Corridors * Stairwells * Bedrooms with ensuites * Kitchens * Social rooms You will be working within a friendly and experienced team and happy to do some of your duties using your own initiative. You will enjoy £11.44 per hour, perfect for someone wanting to top up their hours coming up to Christmas or looking for a more flexible work pattern. The role will include: * Hoovering * Mopping * Cleaning Bathrooms &amp; Hallways * Cleaning Desks, &amp; Classrooms * Polishing * Dusting * Moving furniture to ensure no dust is present. The school is in fantastic condition, and we would expect that the successful candidate would keep the premises in the same condition Only apply if you have the following: * Can travel to Widnes * Can work the hours outlined * Can evidence cleaning experience somewhere relevant to the role - or personal * Love working as part of a team.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Cleaner - Widnes - 3pm-6pm

Job Title: Administrator Location: Prologis Park, Coventry, CV6 4BU Hours: Full-time, Monday to Friday Shift: Usually your shift will start at 8am or 9am end finish at 4pm or 5pm on normal working days when interventions do not occur. Pay Rate: £11.56 per hour. Job Purpose: To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To received and process requests for files/ documents which may be held in the SRA's intervention Archive. You will also make collections from clients and attend solicitor's offices to collect boxes of documents which are returned to Coventry, therefore a Full UK driving license will be required. Key Responsibilities: As an Administrator you will need to have the ability to Inspect and analyse client files, original legal documents and accounting material recovered from Interventions - index onto database - as per procedures * Receive, assess and acknowledge incoming documentation and direct appropriately * Log incoming post onto our in-house database and create physical files * Link incoming documents to existing applications and update records * Interrogate databases and spreadsheets to locate information regarding interventions, requests and files and documents. * Determine ownership of files and documents and the authority needed for the release * To sift files and redact documents prior to release. * Handle incoming telephone calls and emails from clients and solicitors, provide updates on cases and explain actions needed and reasons why * Taking responsibility for chasing information and keeping clients updated. * Support the intervention process * Drive a van * Attend third party sites to collect/deliver files * As directed assist with loading and unloading of incoming and outgoing boxes and files * Ensure any mechanical handling equipment is operated safely and securely * Maintain accurate records and logbooks as per Capita's instructions * Sort files and maintain accurate filing systems in line with agreed processes * Ensure all aspects of confidentiality are strictly observed * Ability to comply with Health &amp; Safety instructions and guidance * Provide support as and when required to the Team Leader including any other tasks which will be in line with customer and business needs. * Ensure all responsibilities to be carried out in line with local and company guidelines Key Skills &amp; Qualifications: GCSE Maths and English * Full UK Driving License - Willingness to Travel * Good knowledge of MS office and a working knowledge of general IT systems * Excellent communication skills both oral and written with the ability to communicate at all levels * Excellent customer service skills - the ability to effectively communicate clearly with demanding customers * Excellent attention to detail with the ability to work accurately under pressure and "right first time" approach * Excellent organisational skills, ability to prioritise work and multi-task * Ability to work to tight deadlines * Ability to follow processes and procedures * Ability to work with minimal supervision on routine matters but recognise when escalation or further guidance is needed * Ability to work as part of a team * Ability to work flexibly in a changing environment with a "can do" attitude with all tasks in line with customer and business requirements * Experience of manual handling * Ability to identify risks and apply health and safety procedures * Flexibility with hours - may be required to work overtime If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. Rewards &amp; Benefits: * Attractive pay rates * Full paid training * Instant access to Blue Arrow training portal * Auto enrolment in pension scheme * 28 days paid holiday All applications will be subject to pre-employment and referencing checks, inclusive of paid for DBS.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Administrator

 Capita operates from large business centres throughout the UK with many sites providing great transport links and...

Business Centre Locations

  Capita was founded in 1984 by just two people and quickly became a company with 33 employees in 1987.  
  &nbsp;  
 ...

Culture at Capita

 As an Administrator for Capita your job description and responsibilities will include inputting, checking and...

Administrator Skills Overview

 The recruitment process will differ from site to site depending on the role that is being fulfilled but there are some...

The Application Process

 
Blue Arrow are recruiting for temporary customer support staff across various shift patterns, and we interviewed Jo,...

Interview with an Account Manager

  Case Handlers seekers, problem solvers, investigators and analysts at heart, they thrive on investigative work;...

Case Handler Job Description

 Capita is the UK&rsquo;s leading provider of business process management and integrated professional support service...

About Capita TV Licensing

Exam Preparation Operatives

 As a Customer service Advisor for Capita your job description and responsibilities will include providing an...

Customer Service Advisor Skills Overview

 Are you looking for a job that provides a stable income, regular shifts and excellent career prospects in an easy to...

Administrator Job Description

 
 Working for Capita 
 
 
 At Capita, you have the opportunity to work for a large, professional company that can...

Working with Capita

Why Capita is a Great Place to Work?

Latest Capita Jobs

In this section

Business Centre Locations

Culture at Capita

Administrator Skills Overview

The Application Process

Interview with an Account Manager

Case Handler Job Description

About Capita TV Licensing

Exam Preparation Operatives

Customer Service Advisor Skills Overview

Administrator Job Description

Working for Capita

Jobs

Recruitment Solutions

Become a Recruitment Superhero

Company

Corporate Governance